DOMESTIC SHIPMENTS
We offer free shipping in the U.S. on All orders over $49.
We can not be responsible for what
happens to shipments once they leave our facility. Those shipments then
become the responsibility of the carrier and the customer. We pass the
items off to a third party logistics carrier, that being USPS or DHL or
UPS or FEDEX. We can't be accountable for the mistakes or errors of a
third-party.
For this reason, we offer shipping
insurance at checkout. This will help to cover any lost, damaged, or
stolen packages. If any of those things occur, the insurance will be
able to either refund you or place a new order on your behalf.
If shipping insurance is opted out of, we, unfortunately, can't do anything to further assist you.
INTERNATIONAL SHIPMENTS (Excludes EU & UK)
The cost to ship international
shipments (excluding EU & UK shipments) varies so much that we need
to pass the shipping costs onto the customer. The shipping cost you pay
is what it costs us to ship the goods. We simply pass the costs onto
you.
We are not responsible for what
happens to shipments once they leave our facility. Those shipments then
become the responsibility of the carrier and the customer. For this
reason, we offer shipping insurance at checkout. This will help to cover
any lost, damaged, or stolen packages. If any of those things occur,
the insurance will be able to either refund you or place a new order on
your behalf, free of charge.
If you have any further questions, please reach out to us at help@insighthealthapps.com
and we will be more than happy to assist you!